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FAQS

We hope we can answer any questions you may have about this challenge

GENERAL

What date will the event take place?

The HEINEKEN Race to the Castle 2020 will take place over the weekend of 6th – 7th June.

What are the start/ basecamp/ finish addresses?

Start address: Kikharle Courtyard, Newcastle Upon Tyne, NE19 2PE

Basecamp (midway point and Day 2 start): Morwick Farm, Acklington, Morpeth NE65 9DG

Finish address: Bamburgh Castle, Bamburgh, NE69 7DF

Entry

Is there an age limit?

Participants must be aged 16 years or above by the start of the event to be allowed to enter the event.

Participants under the age of 18 years (but over the age of 16 years) must be accompanied by a parent or guardian for health and safety reasons.

Can I enter as part of a team?

We welcome teams on the event! Please see below for more info.

Teams of friends: As we need all medical and dietary info from each participant we need each individual to register individually. There will be a section on the registration form that allows you to write in your team name, so that we can link you with your other team mates. This is important so that we know to put you in the same camping zone for the event.

Corporate teams: If you are interested in entering a corporate team, please contact us at info@racetothecastle.com. We can invoice your company for the places to the individuals don’t have to pay on registration when signing up. We will also let you know how we can support your pre-event experience on elements such as kit design and training days.

How do I pay to enter?

You need to pay the full amount when you sign up to the challenge, which you can do on the Individual Entry page. You can pay by credit or debit card, but you have to use the online system, as we don’t accept payment over the phone.

Can I change my package?

Yes, you can transfer to another package if it is not sold out.

This must take place before midnight on 31st May 2020. Please refer to the Rules and Regulations for further details.

When do event entries close?

The closing date for entries is 31st May 2020 at midnight and no entries will be accepted after this time. If the event is sold out, the registration form will close earlier.

How do I get my race pack?

Your race packs will be posted out to you around 1 week before the the event start date.

If you are travelling from overseas, you will not receive your pack in the post and you will need to pick it up from the registration desk on the day. This is also the case for anyone who registers after 9th May.

The race pack will include your bib number with safety pins, a luggage label and your participant wristband. If you booked parking before 9th May you will receive your permit in your race pack.

If you have any questions about your pack, please head to the Info Desk on the day of the event.

PARKING & SHUTTLES

How do I book shuttles?

Shuttles are available to/from key locations. The timetables and prices will be given closer to the event.

When bookings open, you will need to:

  • Log in to your “MyEvents” portal.
  • Within the event, click the “Additional purchases” button
  • Select the available shuttle options you wish to purchase

Links to the “MyEvents Portal” can also be found on the Participant Information Platform, and/or previous monthly event emails.

Please note: If you follow the link from the registration form or your confirmation email, your MyEvents Portal will appear slightly differently. Here, shuttles and parking can be found through the “Merchandise” button.

How do I book parking?

Parking is available at the below locations. This MUST be pre-booked and all permits visible on the dashboard on the day:

  • Start
  • Basecamp
  • Finish

Bookings are not open yet, but when they do, you will need to:

  • Log in to your “MyEvents” portal.
  • Within the event, click the “Additional purchases” button
  • Select the available parking options you wish to purchase

Links to the “MyEvents Portal” can also be found on the Participant Information Platform, and/or previous monthly event emails.

Please note: If you follow the link from the registration form or your confirmation email, your MyEvents Portal will appear slightly differently. Here, shuttles and parking can be found through the “Merchandise” button.

Is parking available for family and friends?

START/FINISH

We have a drop-off zone where your friends and family can drop you off for the event at the start and finish.

They are able to wait and watch you start/finish provided they are no longer than 30 minutes.

 

BASECAMP

There is parking available at the basecamp where your friends and family can stay for a few hours, provided they have vacated the basecamp by 10pm.

Kit and Equipment

What kit should I wear?

There is no such thing as bad weather, just inappropriate clothing. There is nowhere where this rings truer than England so you need to be prepared for anything from hot sun to torrential rain.

We will send a kit list before the event with more detailed guidance but basic kit should consist of: trail trainers / boots, socks, a short and long sleeve breathable sport top, a waterproof shell jacket, sun hat, woolly hat, gloves.

We provide transport for a bag to the finish line, so you don’t need to carry too much.

On the event

What is the start time?

SATURDAY
We will be running a staggered start so as to reduce congestion on the first part of the route. We will communicate your start time nearer to the time.

The start times for 2020 on the Saturday morning are between 7:30am-8:35am with the faster runners setting off in the earliest wave groups. We recommend you arrive 30-45mins before you start time.

 

SUNDAY
On the Sunday participants can start any time between 6am and 7am (there are no designated start times per person).

What if I want to compete?

We will be awarding prizes for the fastest males and female for each distance.

To compete for first place, and be in with a chance of winning the trophy you will need to set off in the first wave group (A).

Please see the Rules and regulations for more information.

How do I transport my bag from the start to the finish?

We will transport your bag for you from the start to your final destination each day. In your registration pack you will be given a luggage label with your participant number on it to attach to any luggage so it is easy to find at the end of the day. You’ll just need to drop your bag with us in the morning and it will be there for you to pick them up at the other end.

We would advise that you carry a small rucksack with you containing essentials such as a water bottle, first aid kit, spare pairs of socks and another layer of warm / waterproof clothing in case the weather changes.

Basecamp

If I am staying overnight, do I need to bring my own tent and sleeping mat?

No, your tent will be pitched ready and waiting for you when you arrive at basecamp and you will collect your sleeping mat when you check in to tent allocation.

You will need to bring your own sleeping bag.

Tents are 2 man pop up tents (allocated one per person) so if you are participating in a couple you can opt to put your bags in one tent and yourselves in another.

Can I pitch my own tent?

You are not permitted to provide your own tent and camp on site.

All basecamp space is reserved for the event set up and event vehicles. If you wish to camp overnight on site you will need to book the relevant package.

Are friends and family allowed to visit basecamp?

Yes, they are! Spectators are allowed into the basecamp. Limited parking will be available for them.

All non-overnight participants will need to be off the basecamp site by 10.00pm.

On the route

is the route fully signed?

Yes, the route will be fully signed.

How much training am I expected to do?

This is dependent on how much exercise you do currently. We provide you with comprehensive training plans for all distances for both running and walking.

You will also be provided with training advice to ensure you are in the best possible shape. Other than that we recommend regular, consistent training – give yourself enough weeks to train but don’t overdo it!

Are there pit-stops on the route?

NON-STOP
For those running Non-Stop there will be approximately 9 pre-determined pit-stops

WEEKENDERS / 1 – DAY
Each day there will be approximately 4 pre-determined pit-stops.

All the pit-stops provide snacks, drinks, toilets and first aid facilities. These are designed to give you a short rest break (max 20mins) and refuel you for the next stage of the event. The exact distances and cut off times will be shared with you in the lead up to the event.

Please note: We do not publish the exact locations of pit stops due to very limited space and private access. In order to gain the necessary permissions to run the event, we ask that you do not arrange to meet friends and family at pit stops. Friends and family are welcome to meet you at base camp.

What is the cut off time?

NON-STOP
The route is open from Saturday 6th June, 7.30am until Sunday 7th June, 8.00pm

WEEKENDER / 1 – DAY
The route is open from 7.30am to 10.00pm on Saturday 6th June, and Sunday 7th June from 6.00am to 8.00pm

Please note: Each pit-stop will have a cut off time (determined closer to the start of the event). If you miss the cut off time, regardless of the route opening times, you will be liable for disqualification.

Will there be medical support on the route? Do I need to bring a first aid kit?

We will have medics out on the route to help with any significant issues, but we do ask all participants to bring a small first aid kit to be able to deal with their own minor issues e.g. blisters, chafing.

What happens if I have to retire from the event en-route?

If for some reason you can’t complete the challenge you will be provided with an event control number, which you must ring to tell us you are pulling out of the event.

If it is deemed a medical emergency then we will arrange an evacuation for you. Otherwise, you will have to sort out your own transport and repatriation. This includes transport from the overnight basecamp to the finish if you decide that you do not want to continue after Day 1.

Please note: if you aren’t able to complete the full package you signed up for, then we cannot guarantee you a medal that shows the distance you did achieve.

Will there be live tracking on the event?

In partnership with Open Tracking, you can now hire a GPS tracker for the duration of the event!

Your tracker will provide accurate location data, available online for your friends and family to view, so they can see how well you’re progressing along the route. This is NOT linked to your event timing but it does mean your supporters can see more accurately where you are throughout the event and how close you are to the finish line!

Links to book this will be made available closer to the event.

Are UTMB points available?

3 UTMB points were awarded for participants who completed the full, non-stop course in 2019 for the other events in our Trail Series.

The points on offer for 2020 are still to be confirmed.

Can my friends and family come and see me along the route?

Your friends and family are welcome to come and see you along the route, but we ask that they avoid pit-stops as these areas are for participants only. A more specific breakdown of the route will be published closer to the event.

Am I allowed to bring my dog?

Dogs (aside from assistance dogs) are not permitted on the route as part of the event, due to the volume of people on the trail and the challenging nature of the course. Participants will do a lot of training in the run up to the event, and we cannot ensure that dogs have the stamina to complete the route or be responsible for them.

Dogs are only allowed on certain basecamps due to the health and safety regulations on the farms, so please email us directly if you would like to find out which basecamps they will be able to visit.

IF YOU CAN NO LONGER ATTEND

What happens if I need to cancel my place?

We operate a 7-day cooling off period – during the first 7-days after registration your fee if fully-refundable should you change your mind. After this point your entry fee becomes non-refundable under any circumstances, including illness or injury. Please refer to the Rules and Regulations for further details.

We do provide some options for you if you cannot attend, and they are listed in the following sections.

Event transfer

You can transfer your place to another event within our Threshold Trail Series.

This must take place before midnight on 31st May 2020 for Race to the King, Dixons Carphone Race to the Stones and Race to the Tower, there is a fee to do this. This must be made payable to the Event Organisers. Please refer to the Rules and Regulations for further details.

Event deferral

You can defer your entry to 2021*.

This must take place before midnight on 31st May 2020 and there is a fee to do this.This admin fee can be paid under the ‘Additional Purchases’ section of the participant’s ‘MyEvents’ portal. Please refer to the Rules and Regulations for further details.

Please note: you may only defer once, so if you have already deferred the previous year, this option no longer applies to you.

Participant transfer

You can transfer your place to another participant.

This must take place before midnight on 31st May 2020 and there is a fee to do this. This must be made payable to the Event Organisers by the outgoing participant. Please refer to the Rules and Regulations for further details.

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